Lebanese American University

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Residence hall handbook (Byblos)

Welcome

Dear Students,

Welcome to the LAU Student Residence Hall. Whether you are a new or returning student, this handbook is designed to serve you as a comprehensive reference for living on-campus. Its goal is also to advise you of the policies and regulations that are required for communal living in LAU’s student residence.

Your decision to live on campus comes with a responsibility to abide by the university’s rules and, by signing your housing application, you have agreed to follow LAU’s Residence Rules and Regulations. These policies are designed to ensure a pleasant, safe, secure, and fair standard of living in your residential community for everyone. This goal can only be met with your cooperation.

Please remember that all of the residential publications should be read carefully and retained by you for reference throughout the year. Should you have any questions please feel free to ask your Residence Hall staff, and do not hesitate to inform us how our programs, services, and facilities can best serve you.

We wish you all a happy and productive year!

LAU Residence Hall Staff

Residence hall staff

The Residence Halls have a Hall Supervisor and a team of  Assistants who are responsible for the efficient operation of the halls. In addition to coordinating halls functions, providing advice to residents, and assigning discipline action when necessary, they supervise Resident Assistants and Student Assistants, and perform administrative duties

Resident Assistants (RAs) are student employees who are responsible for facilitating and enhancing the well-being of the residents.

Key Residence Hall Staff Contacts:

Dr. Mars Semaan Dean of Students Ext. 2343
Mrs. Suzy Saba Residence Hall Coordinator Ext. 2501
Mr. Hisham Assaf Senior Assistant RH Supervisor (Dorm B) Ext. 2570
Ms. Amale Doumit Senior Assistant RH Supervisor (Maatouk Bldg) Ext. 3601
Mr. Ara Parseghian Senior Assistant RH Supervisor (Dorm C) Ext. 3701
Ms. Rana El Hassan Resident Assistant (Dorm B) Ext. 2601
Ms. Nancy Younes Resident Assistant (Dorm B) Ext. 2641
Mr. Zahy Asmar Resident Assistant (Dorm B) Ext. 2627
Mr. Nagi Boustany Resident Assistant (Dorm B) Ext. 2642
Ms. Touline Zeidan Resident Assistant (Maatouk Bldg) Ext. 3621
Ms. Lara Chehab Resident Assistant (Maatouk Bldg) Ext. 3611
Mr. Mohamad Ali Ani Resident Assistant (Dorm C) Ext. 3718
Mr. Amjad Hassan Resident Assistant (Dorm C) Ext. 3712
Ms. Reem Outa Resident Assistant (Nacouzi Bldg) Ext. 302

Useful telephone numbers

Residence Hall

Residence Hall Office (Dorm B)      Ext. 2501      
Residence Hall Office (Maatouk Bldg)         Ext. 3601
Residence Hall Office (Dorm C)   Ext. 3701
Reception Desk (Dorm B) Ext. 2696
Lounge (Dorm B) Ext. 2697
Security (Dorm B) Ext. 2780
Lounge (Maatouk Bldg) Ext. 3640
Security (Maatouk Bldg) Ext. 3602
Lounge (Dorm C) Ext. 3700
Security (Dorm C) Ext. 3702
Security (Nacouzi Bldg) Ext. 100
Lounge Ext. 134
Business Office Ext. 2144
Admissions Office Ext. 2191
Cafeteria Ext. 2145
Campus Services Ext. 2266
Dean of Students Office Ext. 2117
Financial Aid & Scholarships Office Ext. 2159
Gymnasium Ext. 2391
Library Ext. 2271
Registrar Ext. 2128
Medical services Ext. 2040
Operator Ext. 2100

Food Delivery

Abou Joseph 09 547199 / 03 339998
Al Amir 09 540 606
Amino’s 09 542999
B2B 09 540 840
Big Jockey 09 541296 / 03 737211
Burger King 01 290190
Chopsticks 09 796888
Crepaway 09 942777
Domino’s Pizza 09 550111 / 70 401901
Furn El 7ara 09 550005 / 03 538783
Hawa Chicken 09 942778 / 09 545778
Hawaii 09 541500 / 03 326806
Ichiban Express 70 110908
Kaddoum Center 09 946806 / 09 546667
Ksar 09 945945
La Quebecoise 71 950027
Makhlouf Saj 09 540278
Malek Al Taouk 09 944988
Massaad 09 546080
McDonald’s 1297
Moulin d’Or 09 543999
Murex-B 09 949777
PHD 1212
Rif Grill 03 676798 / 09 545822
Roadster 1585
Rock Restaurant 09 546667 / 09 944314
Salame Snack 09 944234 / 03 323514
Upper Shop 09 542558
Wooden Bakery 09 949111
Zaatar w Zeit 01 211 7111

Taxi

Ahiram Taxi 09 622054 / 03 114611
Byblos Taxi 09949394 / 09949395
Michel 03 306185
Rawad Taxi 09 949 493/ 03 111152

Dry Cleaning

Clean Plus                      09 216969

Embassies & Consulates

Algeria 01-826711/2
Armenia 04-418860
Australia 01-374701/5
Bahrain 03-611936
Brazil 05-921255/6/7
Canada 04-713900-4
Colombia 04-712646/8
Cyprus 01-326461 / 329500
Egypt 01-867917
France 01-420100
Germany 04-914444/9
Ghana 344455 (in Cairo, Egypt)
Greece 04-521700 / 418772
Jordan 05-922500/1
Kuwait 01-822515/6/7
Kingdom Saudi Arabia 01-860242/8
Qatar 01-865271 / 802256/8
Sierra-Leon 7502819 (in Tehran, Iran)
United Arab Emirates 01-857000-6
United Kingdom 01-990400
USA 04-543600-542600
Venezuela 01-888701/716

Residence Hall Policies

Absence

Residents who plan to stay overnight outside of the residence must sign out at the security desk prior to leaving and sign back in when they return to the hall.

Residents are required to notify the hall supervisor before leaving for a holiday.

Alcohol

Alcoholic beverages may not be stored or consumed on the premises of the Residence Hall at any time under any circumstance.

Identification Card (ID)

Each resident will be given a dorm ID at the beginning of the academic year, or upon enrollment. Residents must carry their ID at all times and show it at the Security desk to enter their Residence Hall.

Curfew Hours

The outer doors of the Residence Hall are open from 6:30 a.m. until midnight (12 a.m.) daily, except for Friday and Saturday nights when they remain open until 2 a.m.

Any resident seeking to stay out past curfew hours must submit a “Permission of Outstay” form. This form must be signed by the parent or legal guardian in person and submitted to the residence hall supervisor.

If no such permission is granted, residents must abide by the stated curfew hours of the Residence Hall. 

All residents who do not have “Complete Freedom of Outstay” permission must observe the following procedure:

  • Residents with “Partial Freedom” permission must sign their name at the security             desk prior to 12 a.m. (midnight), from Sunday-Thursday, except holidays.
  • Residents with “No Outstay” permission must sign their name at the security desk             EVERYDAY as follows:
    • From Sunday-Thursday prior to 12 a.m. (midnight)
    • On Friday and Saturday prior to 2 a.m.

Guests

Overnight guests of the same gender are allowed to spend the night in the resident’s room only after submitting a Guest Request Form available online  http://students.lau.edu.lb/housing/useful-forms.php at least two working days in advance. Guests will be charged for their stay if it is more than two days.Residents and their overnight guests must be in their dorm by 12 midnight.

Visitors of the same gender ONLY are permitted inside a resident’s room. Visitation hours are from 8 a.m. until 10 p.m. Guests are permitted to enter after signing in at the front desk, and they must also sign out before departure.

Residents are responsible for the behaviour of their guests, and must bear all consequences for any violation of the hall’s regulations by their guest.

Noise

Excessive shouting, loud disturbances, or the playing of recorded music, musical instruments, radios, or televisions at a loud volume is prohibited in the residence hall. Annoyances should be discussed with the person(s) causing the disturbance and/or the Residence Hall staff. If after reasonable warning a student persists in creating excessive noise, administrative action may be taken.

Pets

Pets or any other animals are not permitted in the Residence Hall at any time.

Quiet Hours

All residents must observe Quiet Hours between 11 p.m. and 8 a.m. of the next day. At all times residents should be respectful of other residents by controlling their noise, and should be especially conscious of noise levels after quiet hours have begun. Residents with noise complaints are encouraged to contact the room with the noise violation requesting them to lower their noise. In case of non-cooperation, the resident with the complaint should contact a staff member to report the problem. During the final exam period, quiet hours must be observed 24/7.

Room Furnishings

Residents will be charged for any missing or damaged furniture at the end of their occupancy period. Removal of furniture, equipment, or fixtures in common areas is forbidden, as they are intended for use by everyone. Putting nails or any other decoration on the walls of a room, including room doors, is prohibited.

Smoking

Smoking is not allowed on the premises of the Residence Hall. Violations should be reported to the Residence Hall staff, and violators will be subjected to disciplinary action.

Residence Hall Procedures

Conflicts

In addition to upholding the residence policies and regulations, co-operative living is essential among residents. This begins with roommates, as they have immediate impact on a resident’s daily life. Should a resident find themselves in a conflict with their roommate or neighbour, it is recommended to first approach the individual to attempt an amicable compromise while bearing in mind that each resident has their own lifestyle and values. If a resident’s attempt to resolve the conflict fails, they should contact their Residence Hall Supervisor for assistance.

Keys

Keys are issued to residents during the check-in process. Residents should lock their door every time they leave the room. The university is not responsible for any loss or theft from a resident’s room.

Residents should report lost keys to the Residence Hall office immediately. A fee will be assessed to change the lock and make new keys each time a key is lost. It is a violation of university policy to duplicate any university-issued key.

Moving In Procedure

The Residence Hall opens two days before classes begin. Residents must always inform the Residence Hall Supervisor of their exact date of moving in and should check-in and out of the Residence Hall in person. Residents can check in ONLY between 10 am and 10 pm unless they get special permission from the Housing office ahead of time and must complete a room inventory form upon receiving the keys.

Moving Out Procedure

It is important to follow proper move-out procedure:

  • Make an appointment with the residence hall office for check out.
  • Remove all personal belongings and return the room in its original condition (cleanliness and order). 
  • Accompany the Residence Hall staff during the room inspection. Any damage will be noted on the check-out form and charges will be deducted from the resident’s account.
  • Return the keys.

In case these procedures are not followed, extra charges will be applied to the resident’s account.

At the end of the academic year, if a resident is returning to the Residence Hall as a resident for the upcoming academic year, they can store their belongings in the Residence Hall’s storage area. All belongings being stored here should be packed and labelled with the student’s name and contact information, after which they can be moved to the storage area.

If a resident is not a returning to the Residence Hall as a resident for the upcoming academic year, they must vacate within 48 hours of their last final exam. The Residence Hall is not responsible for any belongings left in rooms or storage areas past a resident’s move-out date. Items not removed on time will be removed and disposed of.

Room Changes

Residents who wish to make a room change should contact the Residence Hall Supervisor. Residents changing rooms must follow standard check-in and check-out procedures. Room changes are subject to availability and cannot be guaranteed.

Vehicles and Parking

Parking permits can be obtained from the Auxiliary Services at the beginning of the semester.

Residence Hall Services

Bulletin Boards and E-Boards

Residents are required to check regularly the residence halls boards to be kept informed of specific instructions and announcements.

Cafeteria

The campus cafeteria offers a diverse menu, and has the following hours of operation:

  • Monday-Friday from 8:00 a.m. to5 p.m. (Fall & Spring semesters)
  • Monday- Friday from 7:30 a.m. to 3 p.m. (Summer semester)
  • The cafeteria is closed during holidays.

There is a variety of shops and restaurants located near the campus which cater to the needs of residents. 

Cleaning

The rooms are cleaned twice a week and daily housekeeping service is provided to all common areas (except Sundays and holidays).

Residents are expected to keep their assigned room, corridors, kitchens and common areas reasonably neat and clean at all times. Dishes should be washed immediately otherwise a resident will lose their kitchen privileges.

Regular spot-checking by the Residence Hall staff will be done to insure compliance to rules by residents. 

Computers and Internet

Free internet access is available in the residence halls (WiFi and cable), and communal computers are available to use free of charge in the lounges.

  • To use the WiFi/wireless, residents must connect to LAU_Students 
  • For both Wifi & Desktop computers access, residents must use their LAU email username and password (LAU email address without @lau.edu.lb).

Misuse of any of the computers and/or network resources may result in a termination of privileges to access to these resources.

Should students have any further questions they should contact the Residence Hall office. 

Illness and Injury

Any medical emergency must be directed immediately to any Residence Hall staff member.

Kitchen

The common kitchens are equipped with stoves, ovens, refrigerators, microwave ovens and irons.

Laundry Facilities

Laundry machines are available in the Residence Halls. Residents must provide their own laundry detergent and must fill the available log sheet before using any machine. Laundry facilities are for resident’s use only and should not be used after 10 p.m. Mechanical problems with the machines should be reported to the Residence Hall office immediately. 

Lounge

The Residence Hall lounges open 24 hours-a-day for residents only. The lounges are a mixed gender common area and are to be used for recreation and relaxation. The lounge is equipped with TVs, DVD players, play station, computers, which are for the use of the residents ONLY. Sleeping is not allowed in the lounge. Guests are allowed in the lounge from 8 a.m. until 12 midnight, as long as they are signed in and out at the security desk.

Maintenance and Repairs

Residents should report any maintenance problems or safety hazards immediately to the Residence Hall office via the Maintenance Request Form available online http://students.lau.edu.lb/housing/useful-forms.php. All maintenance and repairs must only be done through the University Operations and Maintenance Department. Attempting to fix a broken device or furniture is not permitted.

The Residence Hall will be closed for maintenance and rooms will be vacated during the yearly maintenance period which begins at the end of the Summer semester and continues until the beginning of the Fall semester of the upcoming academic year. 

Rooms

Rooms are nicely furnished with a bed, a pillow and a bed cover, a desk and chair, cupboards, a cash box, a fridge, TV, internet connection and a telephone. All rooms are air-conditioned. Students may bring their own personal belongings such as bed sheets, radios, computers, dishes and cutlery. All rooms have private bathroom. Each room in Maatouk and Nacouzi, has a kitchenette complete with a microwave and a refrigerator. Dorm C apartments include 3 bedrooms nicely furnished, 2 bathrooms, a study room, a living/dining room and a kitchenette.

Telephone Service

Each room is provided with a telephone set with an individual four-digit room extension.

  • To make an on-campus call, dial the four-digit LAU extension number. 
  • Callers can reach residents on their individual room extensions, by dialing +961 9 547254 (or any of the other university numbers) followed by the correct four-digit room extension number.
    This service is not available in Nacouzi Building.

Rooms Telephone Extensions (Dorm B):      

Room Ext. Room Ext. Room Ext. Room Ext. Room Ext. Room Ext.
601 2601 701 2628 801b 2655 901b 2676 401 3641 509 3652
602 2602 702 2629 801d 2656 901d 2675 402 3642 510 3653
603 2603 703 2630 803 2658 902b 2677 403 3643 511 3654
604 2604 704 2631 804b 2659 902d 2678 404 3644 512 3655
605 2605 705 2632 804d 2660 903b 2679 405 3645 513 3656
606 2606 706 2633 805b 2661 903d 2680 406 3646 514 3657
607 2607 707 2634 805d 2662 904b 2681 407 3647 515 3658
608 2608 708 2635 806 2663 904d 2682 408 3648 516 3659
609 2609 709 2636 807 2664 905b 2683 410 6349    
610 2610 710 2637 808b 2665 905d 2684 411 3650    
611 2611 711 2638 808d 2666 906b 2685 412 3651    
612 2612 712 2639 809b 2667 906d 2686        
613 2613 713 2640 809d 2698 907b 2687        
614 2614 714 2641 810 2668 907d 2688        
615 2615 715 2642 812b 2669 908b 2689        
616 2616 716 2643 812d 2670 908d 2690        
617 2617 717 2644 813b 2671            
618 2618 718 2645 813d 2672            
619 2619 719 2646 814b 2673            
620 2620 720 2647 814d 2674            
621 2621 721 2648                
622 2622 722 2649                
623 2623 723 2650                
624 2624 724 2651                
625 2625 725 2652                
626 2626 726 2653                
627 2627 727 2654                

Rooms Telephone Extensions (Dorm C):

Room Extension Room Ext.
212 3703 312 3715
213 3704 313 3716
214 3705 314 3717
221 3706 321 3718
222 3707 322 3719
223 3708 323 3720
232 3709 332 3721
233 3710 333 3722
234 3711 334 3723
241 3712 341 3724
242 3713 342 3725
243 3714 343 3726

Rooms Telephone Extensions (Maatouk Bldg):

Room Extension Room Ext. Room Ext.
A1 3611 B1 3621 C1 3631
A2 3612 B2 3622 C2 3632
A3 3613 B3 3623 C3 3633
A4 3614 B4 3624 C4 3634
A5 3615 B5 3625 C5 3635
A6 3616 B6 3626 C6 3636
A7 3617 B7 3627 C8 3638
A8 3618 B8 3628 C9 3639
A9 3619 B9 3629    
A10 3620 B10 3630    

Rooms Telephone Extensions (Nacouzi Bldg):

Telephone extensions are the same as the room numbers (Ex. Room 102 → ext. 102)

Television Service

TV sets are available in the lounges of the Residence Halls, rooms, and apartments. All TV sets are connected to the university cable television system.

Vending Machines

Vending machines for snacks, soft drinks and water are available in Dorm B and Maatouk Building.

Residence Hall Security

CCTVs

All the common areas, which include Residence Halls hallways, the lounges, common rooms, elevators and parkings are under CCTV surveillance.

Fire Extinguishers

Fire extinguishers are installed on each floor of the Residence Halls. If an extinguisher is maliciously discharged by a resident, a fee for refilling the extinguisher and for any required clean-up will be assessed and may be charged to the resident. Any required disciplinary action will be taken.

 Room Entry and Inspection

Authorized university personnel may enter the residents’ rooms only upon the resident request to perform maintenance, housekeeping or IT functions.

University personnel will not enter a resident’s room without the resident’s consent unless there is reason to believe that a situation exists which may jeopardize the health, safety and welfare of the Residence Hall or that may cause damage to a room or its furnishings.

Residence Hall staff may randomly do spot checks of resident’s rooms to make sure that residents are complying with the rules of the Residence Hall. 

Safety Training

All new students MUST attend the safety training held at the beginning of the Fall semester.

Security

The security staff is available 24-hours-a-day, 7-days-a-week including holidays and semester breaks, in order to provide a secure environment in the halls. Residents are required to keep their doors locked, to secure their valuables under lock, to keep the exit doors secured, and escort their guests at all times. Residents must report any unusual circumstances to the Residence Hall staff immediately.

FAQ

What is the university’s housing policy?

All LAU undergraduate full time students are entitled to on-campus housing subject to availability. As space is limited, students who wish to live on campus must submit an application for housing. See Applying for housing for more information about the application process and Housing fees for the cost of housing.

How are rooms assigned?

The residence halls administration is responsible for all room assignments. To the extent that it is possible, students’ preferences for roommate and room type are taken into consideration.

Available spaces are allocated to students based on following:

  • Priority 1: Returning students: They have priority in room assignments
  • Priority 2: Transfer students: After the returning students, transfer students are assigned.
  • Priority 3: First-year students: Eligibility for housing is determined on a first-come, first served basis.

Can I choose my roommate?

Yes, usually. If you and a friend wish to room together, you should both indicate this on your housing application. The residence halls administration will try to accommodate your preference. If you don’t have a roommate in mind, let the residence halls administration know about your interests and lifestyle so that they can select a suitable roommate.

What is the difference between Standard and High Standard Rooms, Small, Medium and Large Apartments in Dorm B?

Standard Room: A fully furnished (28 m2) bedroom for two, with its own bathroom and balcony, housing 2 students sharing the floor kitchen (Common Room). It also contains a LED TV and a refrigerator.

High Standard Room: A fully furnished (35 m2) bedroom for two, with its own bathroom, housing 2 students sharing the floor kitchen (Common Room). It also contains an LCD and a refrigerator.

Small Apartment: A two-bedroom apartment (84m2) housing 2 to 4 students. Each apartment consists of two Standard rooms, with a shared living room and a fully equipped kitchenette.

Medium Apartment (only available for men): A two-bedroom apartment (96m2) housing 3 students. This apartment consists of two bedrooms, sharing a bathroom, a living room and a fully equipped kitchenette.

Large Apartment: A two-bedroom apartment (120m2) housing 2 to 4 students. Each apartment consists of two Standard rooms, sharing a large living/dining room and a fully equipped kitchenette. It also contains a washer/dryer.

Are the residence halls coed?

No! The hall is divided into two wings: one for female students and another for male students. Male and female students can meet in the lounge.

When do the residence halls open and close for the semester?

The residence halls open two days before classes begin and close two days after finals.

What meal plan options are available?

There are no meal plans available in the halls. However, there is one main cafeteria on each campus that caters to different tastes through a diverse menu. You can also order delivery from the surrounding restaurants and snacks.

What should I bring?

Do  bring:

  • Bed sheets
  • Towels, toiletries and bath accessories
  • Hairdryer
  • Kitchenware (plate, mug, pan, pot, utensils…)
  • Cleaning supplies (mop, broom…)
  • Toilet paper
  • Kettle
  • Computer
  • Shaver
  • Detergents (laundry and dishwashing)
  • Kleenex
  • Hangers

Do not bring:

  • Arguileh
  • Toaster
  • Flammables
  • Candles, incense
  • Gas stove
  • Halogen lamp
  • Heater
  • Iron

What are the curfew hours?

The outer doors of the residence halls are open from 6:30 a.m. until 12:00 a.m. (midnight) daily, except for Friday and Saturday nights when the closing time is 2 a.m. If you wish to be exempted from the curfew, you are required to submit a permission of outstay form. This form must be signed by the parent or legal guardian in person and submitted to the residence hall supervisor.

How is security managed in the residence halls?

All the entrances of the residence halls are controlled 24 hours a day by security guards, and the common areas (hallways, lounges, common rooms, elevators, parking) are monitored by closed-circuit television (CCTV). A resident assistant is always on call in the hall, and a night attendant is available in the evenings.

To avoid theft of your personal belongings, you should never leave the door of your room open or unlocked, even if you’re only stepping out briefly and always keep your valuables in a locked and secure place.

What can be done if I don’t like my room assignment?

You should know that while every effort will be made to reassign you to another space, we cannot guarantee re-assignment.

If roommates have differences, can room assignments be changed?

If you have difficulties with your roommate, you should first discuss the problem with him/her and attempt to reach an amicable compromise, keeping in mind that everyone has his/her own lifestyle and values. If the attempt to resolve the problem fails, ask the residence hall supervisor for assistance. If, ultimately, you find that you and your roommate are not compatible, efforts will be made to re-assign rooms.

How often are rooms cleaned?

The housekeeping ladies will clean your room twice a week and the public areas on a daily basis (except Sundays and holidays). Nevertheless, you are expected to keep your room, corridors, kitchens, and common areas reasonably neat and clean at all times.

Can I make phone calls from my room?

No, only internal calls can be made.

Where can I do my laundry?

Washers and dryers are available in all residence halls; you must provide your own cleaning supplies and must fill the available log sheet before using washer and/or dryer.

Am I allowed to bring guests to stay overnight?

As a policy, all guests must leave the dorm premises by 10 p.m. If you wish to receive an overnight guest, you must submit a Guest Request Form available online http://students.lau.edu.lb/housing/useful-forms.php at least 1 working day in advance. Guests will be charged for their stay if it is more than two days. Residents and their overnight guests must be in their dorm by 12 midnight.

Am I allowed to keep my stuff over the summer?

You can store maximum 2 items in the residence hall storage area. All items placed in storage must be well packed and labeled.

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