Lebanese American University

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Residence hall handbook (Beirut)

Welcome

Dear Students,

Welcome to the LAU Student Residence Halls. Whether you are a new or returning student, this handbook is designed to serve you as a comprehensive reference for living on-campus. Its goal is also to advise you of the policies and regulations that are required for communal living in LAU’s student residences.

Your decision to live on campus comes with a responsibility to abide by the university’s rules and, by signing your housing application, you have agreed to follow LAU’s Residence Rules and Regulations. These policies are designed to ensure a pleasant, safe, secure, and fair standard of living in your residential community for everyone. This goal can only be met with your cooperation.

Please remember that all of the residential publications should be read carefully and retained by you for reference throughout the year. Should you have any questions please feel free to ask your Residence Hall staff, and do not hesitate to inform us how our programs, services, and facilities can best serve you.

We wish you all a happy and productive year!

Staff

The Residence Hall has a Supervisor and an assistant responsible for the efficient operation of the hall. They supervise the Floor Assistants, coordinate hall functions, provide advice and discipline when necessary and perform administrative duties.

Floor Assistants are student employees responsible for facilitating and enhancing the well being of the residents of the floor(s) to which they are assigned.

Key Residence Hall Staff Contacts:

Dr. Raed Mohsen, Dean of Students Ext. 1394
Ms. Rima Rahhal, Academic Advising Assistant Coordinator Ext. 1924
Ms. Assia Kanaan, Residence Hall Supervisor Ext. 3200
Floor Assistant Ext. 3421
Floor Assistant Ext. 3401
Floor Assistant Ext. 3209
Floor Assistant Ext. 3229

Useful phone numbers

Residence Hall

RH Office/ Orme-Gray Ext. 1147
RH Office/ Capital Suites Ext. 3202
Reception Desk/ Orme-Gray Ext. 3400
Reception Desk/ Capital Suites Ext. 3201
Security Ext. 1191

Key campus extensions

Admissions Office Ext. 1162
Business Office Ext. 1205
Cafeteria Ext. 1151
Campus Services Ext. 1107
Dean of Students Office Ext. 1156
Financial Aid & Scholarships Office Ext. 1461
Gymnasium Ext.1167
Library Ext. 1213
Registrar Ext. 1312
Medical services Ext. 1040
Operator Ext. 01

Food delivery

Baskin Robins & Crispy Cream 01-788214
Bliss House 01-807466
Burger King 04-543011
City’s Market 01-786846 / 03-974097
Go Tango 01-808700
Hardees Ext. 1266
Kalaa Chiken 01-805541 / 01-792269
KFC Ext. 1277
Mc Donald’s 05-453900
Pizza Hut Ext. 1212

Pharmacies

Ras Beirut 01-869830
Al- Rasheed 01-352550
Taxi
Allo Taxi 01-366661
Caracas 03969103
Daaboul 01-354372/346691
Giryes 01-206666/206000

Dry cleaning

Mr. Laundry 03-585575
Lavanderia 01-742195

Embassies and consulates

Algeria 01-826711/2
Armenia 04-418860
Australia 01-374701/5
Bahrain 03-611936
Brazil 05-921255/6/7
Canada 04-713900-4
Colombia 04-712646/8
Cyprus 01-326461 / 329500
Egypt 01-867917
France 01-420100
Germany 04-914444/9
Ghana 344455 (in Cairo, Egypt)
Greece 04-521700 / 418772
Jordan 05-922500/1
Kuwait 01-822515/6/7
Kingdom Saudi Arabia 01-860242/8
Qatar 01-865271 / 802256/8
Sierra-Leon 7502819 (in Tehran, Iran)
United Arab Emirates 01-857000-6
United Kingdom 01-990400
USA 04-543600-542600
Venezuela 01-888701/716

Shops and services near campus

AT UPPER GATE

Café / Books / Stationary

  • Malik’s Bookshop (and café)
  • El Hage Photocopy (next to Joummaa)
  • Copy House
  • Manakish Al- Sheikh
  • College Protestant

Mini Market / Pharmacy

  • Joummaa Stores (Mini Market)
  • Bristol Pharmacy
  • Koraytem Pharmacy

AT LOWER GATE

Books / Stationary / Cellular

  • Malik’s Bookshop
  • Hamdan Stationary
  • BUCell (Cellular Shop)

Mini Market / Pharmacy / Bank

  • Tech Point (Computer)
  • Lower Gate (Mini Market)
  • Future Graphics Mini Market
  • Ras Beirut Pharmacy
  • Byblos Bank

Food/Cafe/Snack

  • Via Sage Snack
  • Le Sage (Snack)
  • Bliss House

Hair/Beauty

  • Cherry Salon
  • Elegant Hairdresser
  • Salon Joe
  • For Guys (Barbershop)
  • BUC Men’s Hairdresser
  • Color Moods
  • Shatia
  • Stunning 101

Policies

Absence

Residents who plan to stay overnight outside of the residence must sign out at the security desk prior to leaving and sign back in when they return to the hall.

Residents are required to notify the hall supervisor before leaving for a holiday.

Alcohol

Alcoholic beverages may not be stored or consumed on the premises of the Residence Hall at any time under any circumstance.

Curfew Hours

The outer doors of the Residence Hall are open from 6:30 a.m. until midnight (12 a.m.) daily, except for Friday and Saturday nights when they remain open until 2 a.m.

Any resident seeking to stay out past curfew hours must submit a “Permission of Outstay” form. This form must be signed by the parent or legal guardian in person and submitted to the residence hall supervisor.

If no such permission is granted, residents must abide by the stated curfew hours of the Residence Hall.

All residents who do not have “Complete Freedom of Outstay” permission must observe the following procedure:

  • Residents with “Partial Freedom” permission must sign their name at the security desk prior to 12 a.m. (midnight), from Sunday-Thursday, except holidays.
  • Residents with “No Outstay” permission must sign their name at the security desk EVERYDAY as follows:
    • From Sunday-Thursday prior to 12 a.m. (midnight)
    • On Friday and Saturday prior to 2 a.m.

Guests

Overnight guests of the same gender are allowed to spend the night in the resident’s room only after filling a Guest Request Form and submitting it to the Residence Hall Supervisor for approval.

Visitors of the same gender ONLY are permitted inside a resident’s room. Visitation hours are from 8 a.m. until 10 p.m. Guests are permitted to enter after signing in at the front desk, and they must also sign out before departure.

Residents are responsible for the behavior of their guests, and must bear all consequences for any violation of the hall’s regulations by their guest.

Noise

Excessive shouting, loud disturbances, or the playing of recorded music, musical instruments, radios, or televisions at a loud volume is prohibited in the residence hall. Annoyances should be discussed with the person(s) causing the disturbance and/or the Residence Hall staff. If after reasonable warning a student persists in creating excessive noise, administrative action may be taken.

Pets

Pets or any other animals are not permitted in the Residence Hall at any time.

Quiet Hours

At all times residents should be respectful of other residents by controlling their noise, and should be especially conscious of noise levels after quiet hours have begun. Residents with noise complaints are encouraged to contact the room with the noise violation requesting them to lower their noise. In case of non-cooperation, the resident with the complaint should contact a staff member to report the problem.

Room Furnishings

Residents will be charged for any missing or damaged furniture at the end of their occupancy period. Removal of furniture, equipment, or fixtures in common areas is forbidden, as they are intended for use by everyone. Putting nails or any other decoration on the walls of a room, including the door to your room, is prohibited.

Smoking

Smoking is not allowed on the premises of the Residence Hall. Violations should be reported to the Residence Hall staff, and violators will be subjected to disciplinary action.

Procedures

Conflicts

In addition to upholding the residence policies and regulations, co-operative living is essential among residents. This begins with roommates, as they have immediate impact on a resident’s daily life. Should a resident find himself/ herself in a conflict with a roommate or neighbor, it is recommended to first approach the individual to attempt an amicable compromise while bearing in mind that each resident has their own lifestyle and values. If a resident’s attempt to resolve the conflict fails, he/ she should contact their Residence Hall Supervisor for assistance.

Keys

Keys are issued to residents during the check-in process. Residents should lock their door every time they leave the room. The university is not responsible for any loss or theft from a resident’s room.

Residents should report lost keys to the Residence Hall office immediately. A fee will be assessed to change the lock and make new keys each time a key is lost. It is a violation of university policy to duplicate any university-issued key.

Moving In Procedure

The Residence Hall opens two days before classes begin. Residents must always inform the Residence Hall Supervisor of their exact date of moving in and should check-in and out of the Residence Hall in person. During check-in, residents must complete a room inventory form upon receiving the keys.

Moving Out Procedure

It is important to follow proper move-out procedure:

  • Inform the residence hall office for check out
  • Accompany the Residence Hall staff during the room inspection. Any damage will be noted on the check-out form and charges will be deducted from the deposit.
  • Return the keys

In case these procedures are not followed, the resident will lose the $200 security deposit.

At the end of the academic year, if a resident is returning to the Residence Hall as a resident for the upcoming academic year, they can store their belongings in the Residence Hall’s storage area. All stored belongings being stored here should be packed and labeled with the student’s name and contact information.

If a resident is not a returning to the Residence Hall as a resident for the upcoming academic year, they must vacate within 48 hours of their last final exam. The Residence Hall is not responsible for any belongings left in rooms or storage areas past a resident’s move-out date. Items not removed on time will be removed and disposed of.

Room Changes

Residents who wish to make a room change should contact the Residence Hall Supervisor. Residents changing rooms must follow standard check-in and check-out procedures. Room changes are subject to availability and can not be guaranteed.

Security Deposit

A security deposit of $200 is required from every resident. This amount will be refunded to students upon permanently vacating their room in the Residence Hall. However, please note that any costs for the misuse or damages made to the premises and its contents, may be deducted from the security deposit. If the damages are in excess of $200, the resident’s student account will be charged for the excess amount.

ONLY after properly checking out will a security deposit be refunded to those students who are not returning to the Residence Hall for the following semester.

Vehicles and Parking

Parking is not available for students at the Beirut campus.

Services

Bulletin Boards

Residents are required to check regularly the residence hall bulletin boards to be kept informed of specific instructions and announcements.

Cafeteria

The campus cafeteria offers a diverse menu, and has the following hours of operation:

  • Monday-Friday from 8:00 a.m. to 5 p.m. (Fall & Spring semesters)
  • Monday- Friday from 7:30 a.m. to 3 p.m. (Summer semester)
  • The cafeteria is closed during holidays.

There is a variety of shops and restaurants located near the campus which cater to the needs of residents.

Cleaning

Room cleaning is scheduled on a daily basis. Linen is changed once a week.

Daily housekeeping service is provided to all common areas (except Sundays and holidays).

Residents are expected to keep their assigned room, corridors, kitchens and common areas reasonably neat and clean at all times. Dishes should be washed immediately otherwise a resident will lose their kitchen privileges.

Regular spot-checking by the Residence Hall staff will be done to insure compliance to rules by residents.

Computers and Internet

Free internet access is available in the entire residence hall (WiFi and cable), and communal computers are available to use free of charge in the lounge.

  • To use the WiFi/wireless, residents must connect to LAU_Students and use their LAU email username and password (LAU email address without @lau.edu)
  • To use the computers available in the lounge, residents must get a different user ID and password from the RH office.

Misuse of any of the computers and/or network resources may result in a termination of privileges to access these resources.

For more information, please contact the Residence Hall office.

Illness and Injury

Any medical emergency must be directed immediately to any Residence Hall staff member.

Kitchen

Every floor has a common kitchen equipped with a stove, oven, refrigerator, microwave oven and iron.

Laundry Facilities

Laundry machines are available on each floor of the Residence Hall. Residents must provide their own laundry detergent. Laundry facilities are for resident’s use only (10 p.m.). Mechanical problems with the machines should be reported to the Residence Hall office immediately.

Lounge

The Residence Hall lounge is open 24 hours-a-day for residents only. The lounge is a mixed gender common area and is to be used for recreation and relaxation. (The lounge is equipped with TVs, DVD players, computers, and a billiard table, which are for the use of the residents ONLY). Sleeping is not allowed in the lounge. Guests are allowed in the lounge from 8 a.m. until 10 p.m., as long as they are signed in and out at the security desk.

Maintenance and Repairs

Residents should report any maintenance problems or safety hazards immediately to the Residence Hall office via the Maintenance Request Form found at the reception desk. All maintenance and repairs must only be done through the University Operations and Maintenance Department. Attempting to fix a broken device or furniture is not permitted.

The Residence Hall will be closed for maintenance and rooms will be vacated during the yearly maintenance period which begins at the end of the Summer semester and continues until the beginning of the Fall semester of the upcoming academic year.

Rooms

Rooms are nicely furnished with a bed, bed linens and a bed cover, a desk and chair, cupboards, a safe box, a fridge, TV, internet connection and a telephone. All rooms are air-conditioned throughout the year. Students may bring their own personal belongings such as radios, computers, dishes and cutlery. All rooms have private bathroom. (Capital Suites, Men’s dorms).

Telephone Service

Each room is provided with a telephone set with an individual four-digit room extension.

  • To make an on-campus call, dial the four-digit LAU extension number.
  • For off-campus calls (local or international), residents can use the Kalam prepaid calling card by dialling 9-1727 and which can be bought from OGERO offices or most retail stores and supermarkets.
  • Callers can reach residents on their individual room extensions, by dialing +961 9 547254 (or any of the other university numbers) followed by the correct four-digit room extension number.
  • Voice mail: To retrieve telephone messages, dial 42 and enter the extension number of the room as a password. Then follow the instructions.

Orme-Gray Rooms Telephone Extensions

Room Ext. Room Ext. Room Ext.
301 3401 403 3423 504 3444
303 3403 407 3427 506 3446
306 3406 408 3428 507 3447
307 3407 409 3429 508 3448
308 3408 410 3430 509 3449
309 3409 411 3431 510 3450
310 3410 412 3432 511 3451
311 3411 413 3433 512 3452
312 3412 414 3434 513 3453
313 3413 415 3435 514 3454
314 3414 416 3436
315 3415
316 3416

Capital Suites Rooms Telephone Extensions

Room Ext. Room Ext. Room Ext. Room Ext.
Supervisor’s Office 3202 501 3214 701 3226 901 3238
3200 502 3215 702 3227 902 3239
303 3207 503 3218 703 3230 903 3242
401 3208 601 3220 801 3232 1001 3244
402 3209 602 3221 802 3233 1101 3250
403 3212 603 3224 803 3235

Television Service

TV sets are available in the lounge of the Residence Hall, rooms, and apartments. All TV sets are connected to the university cable television system.
Available television channels include:

TV5Orient Bloomberg
ESPN MovieChannel 2
America Plus BBC World (Analogue)
SuperMovies Discovery Sci-Trek
Super Comedy Syria
Sin-Musalsalat MTV Music
Rotana Fashion TV
Cartoon Network MBC
TL Al-Manar
Disney Land CNN
Cinema City Al-Arabia
DiscoveryChannel SkyNews
TeleLumiere Al-Jazira
Paramount EuroNews
National Geographic Liberty
EuroSport MBC 2
NBN Heya
Future Masr
ART Sports MovieChannel 1
ART Al-Aflam Art Teens
LBC TV5
NTV LBC International

Vending Machines

A vending machine for snacks, soft drinks and water is available in the lounge of the Residence Hall. (Orme Gray only).

Security

CCTVs

All the common areas, which include Residence Hall hallways, the lounge, common rooms, elevators and parking are under CCTV surveillance.

Fire Extinguishers

Fire extinguishers are installed on each floor of the Residence Hall. If an extinguisher is maliciously discharged by a resident, a fee for refilling the extinguisher and for any required clean-up will be assessed and may be charged to the resident. Any required disciplinary action will be taken.

Room Entry and Inspection

Authorized university personnel may enter the residents’ rooms only upon the resident request to perform maintenance, housekeeping or IT functions.

University personnel will not enter a resident’s room without the resident’s consent unless there is reason to believe that a situation exists which may jeopardize the health, safety and welfare of the Residence Hall or that may cause damage to a room or its furnishings.

Residence Hall staff may randomly do spot checks of resident’s rooms to make sure that residents are complying with the rules of the Residence Hall.

Safety Training

All new students MUST attend the safety training held at the beginning of the Fall semester.

Security

The security staff is available 24-hours-a-day, 7-days-a-week including holidays and semester breaks, in order to provide a secure environment in the hall. Residents are required to keep their doors locked, to secure their valuables under lock, to keep the exit doors secured, and escort their guests at all times. Residents must report any unusual circumstances to the Residence Hall staff immediately.

FAQ

What is the university’s housing policy?

All LAU undergraduate full time students are entitled to on-campus housing subject to availability. As space is limited, students who wish to live on campus must submit an application for housing. See Applying for housing for more information about the application process and Housing fees for the cost of housing.

How are rooms assigned?

The residence halls administration is responsible for all room assignments. To the extent that it is possible, students’ preferences for roommate and room type are taken into consideration.

Available spaces are allocated to students based on following:

  • Priority 1: Returning students: They have priority in room assignments
  • Priority 2: Transfer students: After the returning students, transfer students are assigned.
  • Priority 3: First-year students: Eligibility for housing is determined on a first-come, first served basis.

Can I choose my roommate?

Yes, usually. If you and a friend wish to room together, you should both indicate this on your housing application. The residence halls administration will try to accommodate your preference. If you don’t have a roommate in mind, let the residence halls administration know about your interests and lifestyle so that they can select a suitable roommate.

What type of accommodation is available?

Orme - Gray: Female dorms

A fully furnished bedroom for two with beds, desks, TV and safe boxes. Kitchens and full bathrooms are available on each floor for common use. A common lounge is available on the ground floor.

Capital Suites: Male dorms

Fully furnished apartments for 2 or 3 residents including living rooms, kitchenettes and bathrooms.

Are the residence halls coed?

No,  the residence halls are two separate buildings; one on campus for females and one off campus for males.

When do the residence halls open and close for the semester?

The residence halls open two days before classes begin and close two days after finals.

What meal plan options are available?

There are no meal plans available in the halls. However, there is one main cafeteria on each campus that caters to different tastes through a diverse menu. You can also order delivery from the surrounding restaurants and snacks.

What should I bring?

Do  bring:

  • Towels, toiletries and bath accessories
  • Hairdryer
  • Kitchenware (plate, mug, pan, pot, utensils…)
  • Cleaning supplies (mop, broom…)
  • Kettle
  • Computer
  • Shaver
  • Detergents (laundry and dishwashing)
  • Kleenex
  • Hangers

Do not bring:

  • Arguileh
  • Flammables
  • Candles, incense
  • Gas stove
  • Halogen lamp
  • Heater
  • Iron

What are the curfew hours?

The outer doors of the residence halls are open from 6:30 a.m. until 12:00 a.m. (midnight) daily, except for Friday and Saturday nights when the closing time is 2 a.m. If you wish to be exempted from the curfew, you are required to submit a permission of outstay form. This form must be signed by the parent or legal guardian in person and submitted to the residence hall supervisor.

How is security managed in the residence halls?

All the entrances of the residence halls are controlled 24 hours a day by security guards, and the common areas (hallways, lounges, common rooms, elevators, parking) are monitored by closed-circuit television (CCTV). A resident assistant is always on call in the hall, and a night attendant is available in the evenings.

To avoid theft of your personal belongings, you should never leave the door of your room open or unlocked, even if you’re only stepping out briefly and always keep your valuables in a locked and secure place.

What can be done if I don’t like my room assignment?

You should know that while every effort will be made to reassign you to another space, we cannot guarantee re-assignment.

If roommates have differences, can room assignments be changed?

If you have difficulties with your roommate, you should first discuss the problem with him/her and attempt to reach an amicable compromise, keeping in mind that everyone has his/her own lifestyle and values. If the attempt to resolve the problem fails, ask the residence hall supervisor for assistance. If, ultimately, you find that you and your roommate are not compatible, efforts will be made to re-assign rooms.

How often are rooms cleaned?

The housekeeping ladies will clean your room and the public areas on daily basis (except Sundays and holidays). Nevertheless, you are expected to keep your room, corridors, kitchens, and common areas reasonably neat and clean at all times.

Can I make phone calls from my room?

No, only internal calls can be made.

Where can I do my laundry?

Washers and dryers are available in all residence halls; you must provide your own cleaning supplies and must fill the available log sheet before using washer and/or dryer.

Am I allowed to bring guests to stay overnight?

As a policy, all guests must leave the dorm premises by 10 p.m. If you wish to receive an overnight guest, you must send an email to the residence hall supervisor for approval at least 1 working day in advance. 

Am I allowed to keep my stuff over the summer?

You can store them in the residence hall storage area. All items placed in storage must be well packed and labeled.

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